Contact Us
Contact Us
We'd Love to Hear from You!
At Hotsock, we believe that a great shopping experience should be just as lovely as the products you receive.
Whether you have a question about our cute sock collection, need help with an order, or simply want to share your thoughts, our customer support team is always happy to hear from you.
Your comfort, confidence, and satisfaction are important to us.
Get in Touch
Customer Support Email
support@Hotsock.store
Our email support is available for product inquiries, order assistance, shipping updates, returns, refunds, and general questions.
Phone Number
+1 917-678-4380
Contact us by phone if you would like assistance with your shopping experience.
Business Address
Hotsock
4201 Water Lily Dr
Simpsonville, SC 29680
United States
Official Website
https://Hotsock.store
How Can We Help You?
Product Questions
Not sure which sock style is right for you?
Whether you're interested in playful cartoon socks, romantic floral bows, elegant lace designs, or comfortable ankle socks, our team can help answer your questions about product details and available options.
Order Assistance
If you have questions about an order you've already placed, please include your order number and the email address associated with your purchase.
This helps us locate your order and provide assistance more efficiently.
Shipping & Delivery
We offer free worldwide shipping on every order.
Our standard estimated delivery timeframe is 7–10 days.
If you need assistance tracking your package or have questions about delivery, please contact our team.
Returns & Refunds
We want you to love your Hotsock purchase.
If you're not satisfied, eligible purchases can be returned free of charge within 30 days of delivery.
To request a return or refund, email support@Hotsock.store.
Our team will guide you through the process.
Feedback & Suggestions
We love hearing from our customers!
Your ideas, suggestions, and shopping experiences help us continue improving our collection and customer service.
Whether you've found your new favorite socks or have a suggestion for a future design, we'd love to know.
Send Us a Message
You can contact us directly at:
For order-related questions, please provide:
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Your full name.
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Your order number, if applicable.
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The email address used at checkout.
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A brief description of your question or concern.
Our customer support team will make reasonable efforts to respond as promptly as possible.
Shop with Confidence
At Hotsock, we're committed to making every shopping experience simple, enjoyable, and worry-free.
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Free worldwide shipping on all orders.
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Estimated delivery within 7–10 days.
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Free returns and refunds within 30 days for eligible purchases.
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Friendly and helpful customer support.
Thank you for choosing Hotsock!
Hotsock – Spreading a Little Happiness, One Pair at a Time.